Adapting to the evolving landscape of customer-centric retail in the modern age
Retail encompasses segments such as dining, mass distribution, fashion, and wellness. Increasing pressure on costs and margins is driving companies to optimize operations without compromising the quality of products and services. Sustainability has become crucial, as consumers are more environmentally conscious and demanding regarding corporate practices. Social media has emerged as a pivotal sales platform, compelling retailers to integrate interactive marketing strategies to stay competitive.
Conversational commerce is revolutionizing customer service through the use of chatbots and artificial intelligence, enhancing the shopping experience with personalized and immediate interactions. These are just a few of the changes reflecting the challenges and opportunities in creating a more interactive, sustainable, and always customer-focused retail environment, where environmental respect and digital innovation play a key role in business success.
Consulenza di alto livello in tutti questi aspetti
Portfolio & Project Management
Sviluppo di nuovi prodotti e servizi basati su decisioni di investimento di valore
Design & Project Networks
Collaborazione con le parti interessate per accelerare la consegna dei prodotti e dei progetti
Sviluppo e configurazione del prodotto
Collaborazione tra silos e integrazione dello sviluppo del prodotto per arrivare in tempo sul mercato con prodotti innovativi e conformi
Smart Connected Product & Operations
Utilizzo di tecnologie emergenti e abilitanti come Edge Computing e l’Industrial Internet of Things, per aumentare la digitalizzazione della produzione e consentire decisioni più intelligenti e veloci.
